Terms of service

SPORTIQ - TERMS AND CONDITIONS

Welcome to Sportiq! Please take a moment to carefully read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you agree to be bound by these terms and conditions.

If you make purchases through our Website, additional terms and conditions related to the purchase will apply. Make sure to review and accept those terms and conditions before completing your purchase.

Definitions:

• Services: Refers to products offered for purchase through digital channels owned and managed by Sportique Industries.
• the Website: Refers to the website www.sportiq.com.au
• We / Us etc: Refers to Sportiq, including any subsidiaries, affiliates, employees, officers, agents, or assigns.

Jurisdiction and Governing Law:

These terms and conditions are governed by the laws of the Commonwealth of Australia, and any disputes arising under these terms and conditions will be subject to the exclusive jurisdiction of the courts of Western Australia.

ACCURACY OF CONTENT

We have taken reasonable care and precautions to ensure the accuracy of the information provided on this Website. However, we cannot guarantee, nor do we accept any legal liability arising from or related to, the accuracy, reliability, currency, or completeness of any content on this Website or on any linked site. The information on this Website should not be considered a substitute for professional advice.

USE

This Website is made available to you under the condition that you accept and comply with these terms and conditions. By using this Website, you agree to these terms and conditions. You agree to use this website in accordance with all applicable local, state, national, and international laws, rules, and regulations. You agree not to use, or allow or authorize any third party to use, the Website for any unlawful, defamatory, harassing, abusive, fraudulent, or obscene purpose or in any other inappropriate manner that conflicts with the Website or the Services. If you contribute to our forum (if any) or make any public comments on this Website that, in our opinion, are unlawful, defamatory, harassing, abusive, fraudulent, obscene, or in any other way inappropriate or conflict with the Website or the Services offered, we may, at our discretion, refuse to publish such comments and/or remove them from the Website. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

PASSWORDS AND LOGINS

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities conducted under your password and login.

INDEMNIFICATION FOR LOSS OR DAMAGE

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or related to your use of this Website or the Services or information offered on this Website. This includes any liability or expense resulting from claims, losses, actual or consequential damages, suits, judgments, litigation costs, and solicitors' fees of any kind incurred by you or any third parties through you.

INTELLECTUAL PROPERTY AND COPYRIGHTS

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts, and databases on the Website or in connection with the Services. You must not use or replicate our copyright material unless permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes without Our express written consent. If you wish to use content, images, or other intellectual property belonging to us, please submit your request to info@sportiq.com.au.

TRADEMARKS

The trademarks and logos on this Website are the property of Sportiq. Use of these trademarks is strictly prohibited except where specifically authorized in writing by Sportiq.

SHIPPING AND DELIVERY TIMEFRAMES:

For information about shipping and delivery times, please refer to our Shipping Policy. We typically have a 1-2 day dispatch time, with an average transit time of 3-8 days using Australia Post.

HOLIDAY PERIODS AND LOGISTICAL ISSUES DISCLAIMER:

At Sportiq, we strive to provide the best possible service to our customers at all times. However, it's important to note that during holiday periods, such as Christmas, or peak seasons, our Terms of Service may be subject to temporary changes or adjustments to accommodate increased demand and logistical challenges. Additionally, unforeseen logistical problems with our shipping partners, including Australia Post or any couriers we use, such as those caused by natural disasters or courier logistical issues, may impact our ability to provide our promised service within our usual timeframes.

During these periods or in the event of unforeseen issues, please be aware of the following:

1. Holiday Period Adjustments: During holiday periods, such as Christmas, our Terms of Service may be subject to temporary changes or adjustments. These changes will be communicated clearly on our website.

2. Order Processing Delays: Due to increased order volumes or limited staff availability during holiday periods, orders that require actions such as cancellation or changes to information may experience delays in processing. We appreciate your patience and understanding during these times.

3. Shipping and Delivery Delays: Unforeseen logistical issues with our shipping partners, including Australia Post or any couriers we use, may result in delays in the delivery of your orders. While we endeavor to minimize disruptions and are always happy to liaise and investigate on your behalf if required, please be aware that external factors beyond our control may impact delivery timeframes.

4. Communication and Customer Support: Our customer service team remains committed to assisting you during holiday periods and unforeseen logistical issues. For urgent matters or inquiries regarding your orders, please contact us at info@sportiq.com.au, and we will strive to respond to your queries as soon as possible.

We appreciate your understanding and cooperation during these times, and we assure you that we are dedicated to resolving any issues promptly to ensure your continued satisfaction with our services.

RETURNS AND REFUNDS:

For information about returns and refunds, please refer to our Refund Policy.

CUSTOMER PRIVACY:

For information about how we collect, use, and protect your personal information, please see our Privacy Policy.